Last updated: August 27, 2026
These Terms & Conditions ("Terms") govern access to and use of the RunDemLabs website and engagement of RunDemLabs services by any client, prospective client, or visitor ("you," "client," or "user"). By accessing this website, submitting a form, booking a demo call, or engaging RunDemLabs for services, you agree to be bound by these Terms. If you do not agree, please do not use this website or engage our services.
RunDemLabs ("we," "us," "our," or "the Agency") is an AI-native creative and growth agency operating from Karachi, Pakistan and Sharjah, United Arab Emirates, providing services including AI film making, AI documentaries, AI music videos, AI video ads, AI shorts and reels, AI marketing automation, AI lead generation, UI/UX design, AI sales automation, and AI WhatsApp automation.
Specific deliverables, timelines, revision rounds, and fees for any engagement are defined in a separate written proposal, statement of work, or service agreement ("SOW") agreed between RunDemLabs and the client. These Terms apply in addition to, and alongside, any such SOW. In the event of a direct conflict between an SOW and these Terms, the SOW shall govern for that specific engagement.
RunDemLabs uses artificial intelligence tools and models, combined with human creative direction, strategy, and quality control, to produce deliverables. Output produced using AI systems may occasionally require human refinement, and RunDemLabs reserves the right to determine the appropriate blend of automated and manual work needed to meet the agreed brief.
Demo calls and initial consultations booked through this website are offered for evaluation purposes and do not, by themselves, constitute a binding service agreement. No obligation to purchase arises from booking or attending a demo call. Calendar scheduling for demo calls is facilitated through a third-party scheduling provider (Calendly); use of that scheduler is subject to the third-party provider's own terms and privacy practices.
Fees for services are quoted on a project or retainer basis as agreed in writing prior to commencement of work. Unless otherwise stated in an SOW: invoices are payable within the timeframe specified on the invoice; work may be paused or withheld for accounts with overdue payments; and quoted fees do not include third-party costs (such as licensing, media spend, software subscriptions, or platform fees) unless explicitly included.
Upon full payment for a specific deliverable, ownership of the final approved creative assets produced specifically for the client under that engagement transfers to the client, unless otherwise agreed in writing. RunDemLabs retains ownership of its underlying systems, proprietary workflows, tools, templates, automation frameworks, and any pre-existing intellectual property used to produce deliverables, and nothing in these Terms transfers ownership of such underlying systems to the client. RunDemLabs may retain internal copies of completed work for archival, portfolio, and quality-assurance purposes, subject to the confidentiality provisions in Section 7.
The client is responsible for providing accurate brand information, timely feedback, necessary approvals, and any assets or materials required to complete a project. The client warrants that any materials, likenesses, footage, audio, trademarks, or brand assets supplied to RunDemLabs for use in production are either owned by the client or properly licensed for the intended use, and the client agrees to indemnify RunDemLabs against claims arising from materials supplied by the client.
RunDemLabs treats client information, briefs, and unreleased creative work as confidential by default. We will not publish, reference, or use a client's name, brand assets, or project details in our portfolio, marketing, or case studies without the client's prior written consent. Non-disclosure agreements are available on request for engagements requiring additional formality.
The number of revision rounds included in a given engagement will be specified in the relevant SOW. Requests for changes beyond the agreed scope or revision allowance may be treated as a change order and billed separately.
RunDemLabs will exercise professional skill and care in delivering services, but does not guarantee specific business outcomes such as sales volume, lead volume, conversion rates, or campaign performance, as these depend on factors outside our control, including market conditions, third-party platforms, and client-side execution. To the maximum extent permitted by applicable law, RunDemLabs' total liability for any claim arising from an engagement shall not exceed the total fees paid by the client for the specific deliverable giving rise to the claim.
Services involving marketing automation, lead generation, sales automation, and WhatsApp automation may depend on third-party platforms (including but not limited to Meta, Google, WhatsApp Business, email service providers, and CRM tools). RunDemLabs is not responsible for outages, policy changes, account restrictions, or service interruptions caused by these third-party platforms.
Either party may terminate an ongoing engagement in accordance with the notice period specified in the relevant SOW. Fees for work completed and costs already incurred up to the effective date of termination remain payable by the client.
This website and its content, including copy, design, and code, are the property of RunDemLabs and may not be copied, reproduced, or used to train other systems without written permission. Forms on this website are provided for genuine business enquiries; automated scraping or misuse of website forms is prohibited.
These Terms are governed, for clients engaged through our Karachi hub, by the laws of the Islamic Republic of Pakistan, and for clients engaged through our Sharjah hub, by the laws of the United Arab Emirates, as applicable to the specific engagement, without regard to conflict-of-law principles. The applicable jurisdiction for a given engagement will be confirmed in the relevant SOW.
RunDemLabs may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website or ongoing engagement of services after changes are posted constitutes acceptance of the revised Terms.
Questions about these Terms can be directed to contact@rundemlabs.com or +971 50 897 6386.
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